Enquiry terms

Prepared for this landing page · 9 November 2026

This landing page offers general information about the MetaReset programme and a route to enquire about an in-person medical consultation. It is intended for adults aged 18 and older.

An enquiry is not a booking

Continuing to WhatsApp prepares a message; it does not send one automatically. Sending an enquiry does not reserve an appointment, confirm programme eligibility or establish a treatment plan. An appointment is confirmed only through the clinic’s booking process.

Clinical decisions are individual

The first step is an appropriate clinical assessment. Your doctor will discuss suitable options and next steps. No outcome is guaranteed, and not every programme or treatment is appropriate for every person.

Fees and booking conditions

No payment is accepted on this page. Before committing to a consultation or programme, ask the clinic for the fees, inclusions, separately charged items and applicable deposit, cancellation, rescheduling and refund terms. These must be provided and agreed through the clinic’s booking process.

Communication and privacy

The team responds during clinic operating hours. Do not use this enquiry route to send sensitive health information or clinical documents. Your enquiry does not automatically subscribe you to marketing. Read the privacy notice before continuing.

Not an emergency service

Website, email and WhatsApp enquiries are not monitored as an emergency service. For urgent medical concerns, contact an appropriate emergency medical service or healthcare professional.